DevOps is crucial to your cloud-native

Email campaigns are paused - 'pending-sending' status

Email campaigns are paused - ‘pending-sending’ status If your email campaign pauses, there are several reasons why this could happen. When it shows ‘paused’, the status shows ‘pending-sending’. Here are some of the most common reasons: You ran out of your monthly …


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Hooks, actions, filters - custom MailWizz extension

Hooks, actions, filters - custom MailWizz extension MailWizz is modular and allows you to interact with pieces of code within. It does this by use of hooks. MailWizz offers two hooks called ‘Action’ and ‘Filters’. You can write a custom function that can use both of these. In …


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Develop custom MailWizz extensions

Develop custom MailWizz extensions MailWizz is highly extendable by creating custom extensions suited to your needs. You can add custom business logic suited for your specific business or industry. You can make extensions that target only specific areas like the backend, customer, frontend, API etc. …


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TXT and CNAME DNS records resolution

TXT and CNAME DNS Records Resolution To ensure you are a credible sender, you must go through setting up email authentication. Several protocols like SPF, DKIM, DMARC and others verify that you are the valid owner of the domain name you are using to send emails. We wrote a guide on email …


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Redis connection timeout error

Redis connection timeout error Short answer: It occasionally occurs when we add or remove the number of compute capacity we need. Please refresh the page after a few seconds, and usually, the error disappears. However, if it does not disappear after a few minutes, please contact our team. We will …


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Add language pack to MailWizz

Add language pack to MailWizz Mandarin | Hindi | Spanish | French | Arabic | Russian | Portuguese | Indonesian MailWizz is highly extensible to add new functionality to satisfy your business logic. Using software in your mother tongue makes it that much easier. We support a wide range of languages …


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Using the email headers customisation tool

Using the email headers customisation tool We all know how important email headers are and how they affect email deliverability. However, until now, you couldn’t customise which email headers to use when sending out your email campaign. Thanks to our newest feature, you can customise email …


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Using the ISP email classification tool

Using the ISP email classification tool This tool allows you to scan the list of emails in a desired mailing list and list them as a pie graph showing you the quantity and the provider. The tool knows all major ISPs like Microsoft (Hotmail/Outlook), Yahoo, AOL, QQ, and more. It also knows email …


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Configure email authentication - MX, SPF, DKIM, DMARC

Configure email authentication - MX, SPF, DKIM, DMARC Note:This guide only helps with email authentication for the emails (Eg. Email notifications) sent using OUR delivery server we configured for you. It DOES NOT apply if you are using external providers like Sendgrid, Mailgun, Mailjet etc. You …


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Internal bounces and how to manage them effectively

Internal bounces and how to manage them effectively When sending email campaigns, it is common to encounter something known as the “Internal” bounce type. You can see this by generating a bounce report. The report contains the timing, the email, and the message relating to that internal …


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