DevOps is crucial to your cloud-native

Common Issues

Email campaigns are paused - 'pending-sending' status

Email campaigns are paused - ‘pending-sending’ status If your email campaign pauses, there are several reasons why this could happen. When it shows ‘paused’, the status shows ‘pending-sending’. Here are some of the most common reasons: You ran out of your monthly …

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TXT and CNAME DNS records resolution

TXT and CNAME DNS Records Resolution To ensure you are a credible sender, you must go through setting up email authentication. Several protocols like SPF, DKIM, DMARC and others verify that you are the valid owner of the domain name you are using to send emails. We wrote a guide on email …

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Redis connection timeout error

Redis connection timeout error Short answer: It occasionally occurs when we add or remove the number of compute capacity we need. Please refresh the page after a few seconds, and usually, the error disappears. However, if it does not disappear after a few minutes, please contact our team. We will …

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